1) Who we are / Contact

Controller/Operator: Bisony Team

Contact Email: iufojexu805578@outlook.com

2) Age requirement (17+)

The Services are intended for individuals age 17 and older. We do not knowingly collect personal information from anyone under 17. If you believe a minor under 17 has provided us personal information, please contact us and we will take appropriate steps to delete it.

3) Information we collect

We collect information in the following categories:

A. Information you provide

  • Account information: name, username, email address.
  • Support communications: the content you send to customer support (including attachments you choose to provide) and related metadata (such as timestamps).

B. Photos and images you choose to use

  • You may capture or upload images of your lipstick items to help you organize your collection.
  • We do not perform facial recognition or use images for biometric identification.
  • By default, your collection images are stored locally on your device unless you enable features that require upload or syncing.

C. Information we collect automatically

  • Device information: device model, operating system version, language settings, app version, identifiers associated with your device (where available and permitted), and network information.
  • Usage data: interaction data such as pages/screens viewed, features used, taps, session time, and diagnostic events.
  • Crash logs and performance data: error reports, crash traces, and related diagnostics.
  • Location data (only if you allow it): approximate or precise location depending on your device settings and the permission you grant.

D. Cookies and similar technologies

If parts of the Services are accessible via a web view, companion site, or embedded web content, we may use cookies, local storage, and similar technologies (including web beacons) for login, remembering preferences, and analytics. You can control cookies through your browser or device settings where applicable.

4) How we use your information

  • Provide, operate, and maintain the Services (including account creation, login, syncing where enabled, and core features).
  • Personalize your experience (such as saving preferences and organizing your collection).
  • Improve and develop features, usability, and performance (including analytics and troubleshooting).
  • Ensure security and prevent fraud, abuse, and unauthorized access.
  • Provide customer support and respond to requests.
  • Comply with legal obligations and enforce our terms.

We do not sell your personal information.

5) Image/text processing and optional server-side features

Some features may require processing content (such as images or text) to organize your collection or compare lipstick shades.

  • User control: You decide whether to upload content for processing or keep content only on your device.
  • Our servers: If you choose to upload content, the content is processed on Bisony Team’s servers.
  • No third-party sharing: We do not share the content you upload for processing with third parties, and we do not disclose it publicly.
  • Deletion after processing: Content uploaded solely for one-time processing is deleted from our servers immediately after processing is completed or within a short period required for reliable delivery and deletion, unless you enable a feature that requires continued storage (such as syncing).
  • No face recognition / biometrics: We do not use content for facial recognition, biometric identification, or inference of sensitive traits.
  • No training / marketing: We do not use your uploaded images or text to train advertising profiles or for marketing purposes.

6) Legal bases (where applicable)

Depending on where you live, we process information under one or more legal bases, including:

  • Contract: to provide the Services you request.
  • Legitimate interests: to secure, improve, and maintain the Services, and to prevent fraud and misuse.
  • Consent: for optional features such as location access and certain cookie usage, where required.
  • Legal obligation: to comply with applicable laws and lawful requests.

7) How we share information

We may share information in the following situations, and only to the minimum extent necessary:

A. With service providers (processors)

We may use trusted vendors to help operate the Services (e.g., hosting, analytics, crash reporting, customer support tooling, and security). These providers may process information only on our instructions and must protect it.

B. With your consent

We may share information when you instruct us to do so or provide consent.

C. For legal reasons

We may disclose information to comply with applicable law, lawful requests, subpoenas, court orders, or to respond to legal process.

D. To protect rights and safety

We may share information to protect the rights, property, and safety of Bisony Team, our users, or others, including to investigate and prevent fraud, security incidents, or abuse.

E. Business transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, information may be transferred as part of that transaction, subject to applicable law and appropriate safeguards.

8) International transfers

Your information may be processed in countries other than your country of residence. Where required, we use appropriate safeguards, such as Standard Contractual Clauses (SCCs) or equivalent mechanisms, to help protect your information during cross-border transfers.

9) Security

We implement reasonable administrative, technical, and physical safeguards designed to protect information, including:

  • Encryption in transit and, where appropriate, encryption at rest
  • Access controls and least-privilege practices
  • Regular security reviews/audits and monitoring
  • Backup and recovery measures

No method of transmission or storage is 100% secure. You are responsible for keeping your account credentials confidential.

10) Data retention

We retain information only as long as necessary for the purposes described above:

  • Account information: retained for the life of your account.
  • After account deletion: we delete or anonymize personal information within 30 days, unless legal obligations require longer retention.
  • Usage data: generally retained up to 12 months.
  • Support content: generally retained up to 6 months, unless needed longer to resolve an issue or comply with law.

If you request deletion, we may retain limited information as necessary to comply with law, resolve disputes, enforce agreements, or maintain security.

11) Your privacy rights and choices

Depending on your location, you may have rights to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Delete personal information
  • Restrict or object to certain processing
  • Withdraw consent (where processing is based on consent)

How to exercise rights: Email us at iufojexu805578@outlook.com from the email associated with your account (or provide sufficient information to verify your request). We aim to respond within 5 business days. If we need more time, we will inform you.

Location permissions: You can enable or disable location access in your device settings at any time.

Cookies: Where applicable, you can control cookies through your browser/device settings.

12) Third-party services

The Services may include integrations or links to third-party services (such as platform services or external content). This Privacy Policy does not cover third-party practices. Please review their privacy policies.

13) Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will provide notice within the App or by other appropriate means. The "Last Updated" date indicates when this Privacy Policy was last revised.

14) Contact us

If you have questions or requests about this Privacy Policy, contact: iufojexu805578@outlook.com